Privacy Policy
Last Updated: 12th March, 2025
Aiir Turner ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect any personal information you provide when using our website www.aiirturner.com.au.
1. Information We Collect
When you interact with our website, we may collect the following types of personal information:
Contact Information: Name, phone number, email address, and any details submitted via our contact forms.
Service Requests: Information related to booking a quote or service, including property details and specific job requirements.
Technical Information: IP address, browser type, and device information collected automatically for website analytics.
Cookies & Tracking Data: We use cookies to enhance your experience and track website performance.
2. How We Use Your Information
We use the information we collect to:
Respond to enquiries and provide requested services
Process and manage bookings or service requests
Improve our website, services, and customer experience
Communicate important updates or promotions (only if you have opted in)
Ensure website security and prevent fraud
3. How We Protect Your Information
We take data security seriously and implement appropriate measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no online transmission is 100% secure, and we encourage you to take necessary precautions when submitting information online.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following situations:
When required by law or to comply with legal obligations
To trusted service providers who assist in delivering our services (e.g., website hosting, payment processing), under strict confidentiality agreements
If we merge with or are acquired by another business, in which case your information may be transferred as part of the business assets
5. Cookies & Website Tracking
Our website uses cookies to improve functionality and user experience. You can control or disable cookies through your browser settings, but some features of the website may not function properly without them.
6. Your Rights & Choices
You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or outdated information
Opt out of marketing communications at any time
Request deletion of your personal data (subject to legal or operational requirements)
To make a request regarding your personal data, please contact us using the details below.
7. Links to External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies before providing personal information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: rturner@aiirturner.com.au
Phone: 0402 499 057
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our website after any updates constitutes acceptance of the revised policy.